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Q-SYS Designer Software:  Support Policy

Q-SYS strives to bring new software solutions and features updates to better service our customers. To maximize business performance, you are encouraged to transition your systems to either the latest Q-SYS Designer Software release or the latest long-term support release.

Q-SYS will provide technical support on the most recent prior release of Q-SYS Designer Software (annotated as “End of Life – Supported”) for a period up to twelve (12) months. During this support period, Q-SYS will deliver a commercially reasonable effort to assist our customers experiencing problems with a system. After the twelve (12) months period, the prior software version will no longer be supported by Q-SYS.

Version 10

Add new Q-SYS Cores to your designs

  • Core 24f combines ample onboard I/O with robust processing and network I/O for in-room processing applications.
  • Server Core X10 adds a new tier to the Q-SYS processing portfolio offering 3x the processing power of the Core 24f for a broader range of centralized or hybrid applications.
  • Server Core X20r offers 2x the processing power of the Server Core X10 along with higher network I/O capacity and advanced features to support mission-critical applications.

Feature License Update

The Q-SYS feature license portfolio has been streamlined to provide an improved Q-SYS user experience:

  • No more need for UCI Deployment license or Scripting license to deploy custom scripts, user control interfaces or plugins. (For systems needing to run v9.x or below, free licenses are available here.)
  • Consolidated Scaling license for the Core Nano & Core 8 Flex expands processing power, total network channel capacity and more to enable collaboration and commercial AV applications.
  • The new 32 channel Multi-track Playback Feature license is now stackable, making it easier to order and deploy.
  • Q-SYS will no longer offer Capacity Scaling licenses for new Q-SYS Cores, which will now be fully capable out of the box!

Q-SYS VisionSuite Updates & VSA-100 AI Accelerator

  • Enable AI and vision-driven capabilities that enhance in-room automation, deliver Speaker Spotlight & Presenter Spotlight for remote participants, and streamline design workflows. 
  • The VSA-100 is required to enable the new VisionSuite features in v10 and higher.
  • Supports Q-SYS NC Series cameras.

New VisionSuite Designer

  • Design, configure, calibrate, and commission your VisionSuite rooms using this easy-to-use native tool within Q-SYS Designer Software.
  • Intuitive 3D design space without code.
  • Transform complex programming into simple visual workflows.

Q-SYS Control

  • New UCI feature: Flexbox lets you select group of controls that can dynamically position themselves in relation to each other based on user set parameters, such as only displaying input buttons if a source is Active.
  • Improved UCI Layer Presentation: New UCI layer view displays icons and additional labeling to make it easier to identify and manage controls across multiple layers in a UCI.
  • Android UCI Viewer (coming soon) enables access to Q-SYS user control interfaces on Android-based devices.
  • New ‘When’ and ‘Sequencer’ Control Components add new no-code options for automating actions within Q-SYS.
  • Q-SYS Remote Websocket Control (BETA): Allows front end web developers to create UI/UX outside of Q-SYS Designer, leveraging the web stack design tools of their choice.

Other Platform Updates

  • Native SMPTE ST 2110 audio + NMOS support allows Q-SYS to integrate professional broadcast and production audio environments with a facility’s broader AV distribution.
  • NV-21-HU USB-C DP alt-mode audio support: Resolves an issue with the NV-21-HU that prevented audio support through the DisplayPort alt-mode path in.

Version 9

Add the new NV-1-H-WE to your Q-SYS Designs

  • The NV-1-H-WE is a single-channel HDMI wallplate encoder optimized for spaces where traditional surface-mount enclosures are not ideal.
  • Expanded NV Series portfolio, including the NV-21-HU and NV-32-H (Core Capable), lets you customize and optimize systems by mixing and matching video endpoints based on connectivity requirements, I/O density and physical form factor.

New Q-SYS loudspeaker voicings

  • The AD Series large-format ceiling loudspeakers offer a high-performance line extension designed with consistent tonal characteristics of the entire AD Series portfolio, allowing you to design to the needs of each unique space.

Other Platform Updates

  • Improved video performance and stability for NV Series network video endpoints and NC Series network cameras.

NV Series Video Stability Updates

  • Greatly improved video performance and stability: For a full list of improvements and bug resolutions, visit Q-SYS Help.
  • Simpler USB reset for NV Series devices: USB Reset trigger button resets the USB bridging / HID interface without a physical disconnect.

Other Platform Updates

  • New Q-SYS peripheral support:
  • Expanded networking details: New 'Network' section for Q-SYS Core and select Q-SYS peripherals*

*(not currently available for NL, NM or QIO Series devices)

Enable Q-SYS Control on Zoom Rooms Controllers

The new Q-SYS Control for Zoom Rooms App offers the ability to display a Q-SYS user control interface (UCI) directly on a certified Zoom Rooms Controller. Seamlessly control room devices and services connected to the Q-SYS Core including audio/video peripherals, displays, lighting, shades, environmental controls, etc., on the same pane of glass as your familiar Zoom Rooms call controls.

Download Q-SYS Control for Zoom Rooms

Setup Information

Start incorporating these Q-SYS products into your designs

Q-SYS Reflect

  • Apply software patches to Q-SYS systems without changing firmware, including security updates and bug fixes. (Currently applicable to one system at a time, with a future update planned to enable software patches on multiple systems at once.)
  • Manage UCI Variables during runtime: Manage UCI Variables from Reflect, allowing changes such as changing themes or button labels on a UCI without taking the Q-SYS system offline.

Dual encoding for NV-21-HU network video endpoint

  • Enables both the HDMI in and USB-C to encode separate video streams to the network (1080p maximum resolution) when set as an encoder.

Q-SYS Control

  • New UCI Toolbox for UCI Controller: Incorporates a range of UI tools, including buttons, knobs and faders that can be dragged onto your UCI rather than copying the controls from individual design components.

Improved Security for Q-SYS Cores  

  • Enable more robust passwords for users accessing Q-SYS Cores through Q-SYS Core Manager: Administrators may now designate minimum password lengths, password complexity requirements, limit login attempts and more to comply with their organization's security policies*.
  • Administrators can now restrict file types that can be uploaded to Q-SYS Cores: Ensures that only approved file types can be uploaded via Q-SYS Core Manager for storage/usage on the Core.
  • Deprecated HTTP access to Q-SYS Core Manager in compliance with modern security standards to ensure a more secure environment.
  • Unapproved and deprecated ciphers have been removed for compliance with current encryption standards and best practices.

*Important Note: Updating to v9.10 will migrate the user database to a more secure password storage format that is not backwards compatible. If the system is subsequently downgraded to an earlier version, Access Control will be disabled and User Accounts will be lost.

Enable Q-SYS Control on Zoom Rooms Controllers

The new Q-SYS Control for Zoom Rooms App offers the ability to display a Q-SYS user control interface (UCI) directly on a certified Zoom Rooms Controller. Seamlessly control room devices and services connected to the Q-SYS Core including audio/video peripherals, displays, lighting, shades, environmental controls, etc., on the same pane of glass as your familiar Zoom Rooms call controls.

Download Q-SYS Control for Zoom Rooms

Setup Information

Start incorporating these Q-SYS products into your designs

  • New QIO Series network I/O devices: QIO-TEL2 (POTS) and QIO-AES8x8 (AES3) 
  • PL Series performance loudspeakers (including PL-LA, PL-SUB and PL-DC)*
  • AcousticDesign Series zero bezel ceiling loudspeakers
  • Integrate Q-SYS Control capabilities with the UC Compute Bundle. Microsoft Teams Rooms Integration feature license enables up to 4x UCIs and 8x scripts/plugins per license and is deployable on any Q-SYS Core!

*Important Note: There is a known issue in Q-SYS Designer Software that prevents the PL-LA line array component from displaying the correct number of pins to coincide with the number of array segments in the properties menu. We are working on a hotfix in the coming weeks and will send further communication when that is ready.

Q-SYS Reflect

  • Apply software patches to Q-SYS systems without changing firmware, including security updates and bug fixes. (Currently applicable to one system at a time, with a future update planned to enable software patches on multiple systems at once.)
  • Manage UCI Variables during runtime: Manage UCI Variables from Reflect, allowing changes such as changing themes or button labels on a UCI without taking the Q-SYS system offline.

Dual encoding for NV-21-HU network video endpoint

  • Enables both the HDMI in and USB-C to encode separate video streams to the network (1080p maximum resolution) when set as an encoder.

Q-SYS Control

  • New UCI Toolbox for UCI Controller: Incorporates a range of UI tools, including buttons, knobs and faders that can be dragged onto your UCI rather than copying the controls from individual design components..

Improved Security for Q-SYS Cores

  • Enable more robust passwords for users accessing Q-SYS Cores through Q-SYS Core Manager: Administrators may now designate minimum password lengths, password complexity requirements, limit login attempts and more to comply with their organization's security policies*.
  • Administrators can now restrict file types that can be uploaded to Q-SYS Cores: Ensures that only approved file types can be uploaded via Q-SYS Core Manager for storage/usage on the Core.
  • Deprecated HTTP access to Q-SYS Core Manager in compliance with modern security standards to ensure a more secure environment.
  • Unapproved and deprecated ciphers have been removed for compliance with current encryption standards and best practices.

*Important Note: Updating to v9.10 will migrate the user database to a more secure password storage format that is not backwards compatible. If the system is subsequently downgraded to an earlier version, Access Control will be disabled and User Accounts will be lost.

Start incorporating these Q-SYS products into your designs

  • New QIO Series network I/O devices: QIO-TEL2 (POTS) and QIO-AES8x8 (AES3) 
  • PL Series performance loudspeakers (including PL-LA, PL-SUB and PL-DC)*
  • AcousticDesign Series zero bezel ceiling loudspeakers
  • Integrate Q-SYS Control capabilities with the UC Compute Bundle. Microsoft Teams Rooms Integration feature license enables up to 4x UCIs and 8x scripts/plugins per license and is deployable on any Q-SYS Core!

*Important Note: There is a known issue in Q-SYS Designer Software that prevents the PL-LA line array component from displaying the correct number of pins to coincide with the number of array segments in the properties menu. We are working on a hotfix in the coming weeks and will send further communication when that is ready.

Q-SYS Reflect

  • Apply software patches to Q-SYS systems without changing firmware, including security updates and bug fixes. (Currently applicable to one system at a time, with a future update planned to enable software patches on multiple systems at once.)
  • Manage UCI Variables during runtime: Manage UCI Variables from Reflect, allowing changes such as changing themes or button labels on a UCI without taking the Q-SYS system offline.

Dual encoding for NV-21-HU network video endpoint

  • Enables both the HDMI in and USB-C to encode separate video streams to the network (1080p maximum resolution) when set as an encoder.

Q-SYS Control

  • New UCI Toolbox for UCI Controller: Incorporates a range of UI tools, including buttons, knobs and faders that can be dragged onto your UCI rather than copying the controls from individual design components..

Improved Security for Q-SYS Cores

  • Enable more robust passwords for users accessing Q-SYS Cores through Q-SYS Core Manager: Administrators may now designate minimum password lengths, password complexity requirements, limit login attempts and more to comply with their organization's security policies*.
  • Administrators can now restrict file types that can be uploaded to Q-SYS Cores: Ensures that only approved file types can be uploaded via Q-SYS Core Manager for storage/usage on the Core.
  • Deprecated HTTP access to Q-SYS Core Manager in compliance with modern security standards to ensure a more secure environment.
  • Unapproved and deprecated ciphers have been removed for compliance with current encryption standards and best practices.

*Important Note: Updating to v9.10 will migrate the user database to a more secure password storage format that is not backwards compatible. If the system is subsequently downgraded to an earlier version, Access Control will be disabled and User Accounts will be lost.

Support for Q-SYS NV-21-HU Network Video Endpoint

  • Introducing the next evolution for native Q-SYS video distribution, now supported in your Q-SYS designs.
  • The NV-21-HU is a software-configurable endpoint offering a comprehensive single-cable solution for video distribution, AV bridging, and device charging via USB-C

NV-21-HU Temporary Software Limitations

Q-SYS Video

  • NV-32-H Core Mode Streaming feature license enables simultaneous functionality on the NV-32-H (Core Capable), offering Core processing and network video encoding/decoding, streamlining installations while lowering product and installation costs.
  • Automatically frame near-end subjects– NC Series cameras can now automatically frame all people detected in the field-of-view, further enhancing meeting equity by ensuring that the far-end always sees a properly framed camera shot.
  • Additional CEC Controls for HDMI display devices: Adds CEC-enabled control over Power, Input Select, Volume control and custom CEC command support for HDMI devices connected to an NV Series encoder/decoder.

Scale up you Core 610 Capabilities

  • Core 610 Scaling License increases processing power to enable additional network channels, Media/WAN streaming channels, AEC channels and Q-SYS NM Series microphone capacity.
  • Integrate up to 256 x 256 Dante network channels with new Software-based Dante license tier for the Core 610.

Q-SYS Reflect

  • Extended API for deeper integration with third-party monitoring tools: All information on the Assets page is available via API along with Audit Log information, which includes information related to adding/removing users and permission levels (allowing for unauthorized use monitoring within their own toolset.)
  • Receive Alerts and Notifications to your messaging tool of choice: Webhook based notifications streamline communications for support staff.  Includes support for Microsoft Teams, Slack, ServiceNow and more.

Other Platform Enhancements

  • Software-based Dante optimized for 1 ms latency: Easier integration into mixed-protocol environments, providing parity with other audio over IP transports. (Note that the Core 6000 CXR or Core 5200 with more than 64 channels of Dante may result in latencies above 1 ms; further optimization is ongoing).

Support for Q-SYS NV-21-HU Network Video Endpoint

  • Introducing the next evolution for native Q-SYS video distribution, now supported in your Q-SYS designs.
  • The NV-21-HU is a software-configurable endpoint offering a comprehensive single-cable solution for video distribution, AV bridging, and device charging via USB-C

NV-21-HU Temporary Software Limitations

Q-SYS Video

  • NV-32-H Core Mode Streaming feature license enables simultaneous functionality on the NV-32-H (Core Capable), offering Core processing and network video encoding/decoding, streamlining installations while lowering product and installation costs.
  • Automatically frame near-end subjects– NC Series cameras can now automatically frame all people detected in the field-of-view, further enhancing meeting equity by ensuring that the far-end always sees a properly framed camera shot.
  • Additional CEC Controls for HDMI display devices: Adds CEC-enabled control over Power, Input Select, Volume control and custom CEC command support for HDMI devices connected to an NV Series encoder/decoder.

Scale up you Core 610 Capabilities

  • Core 610 Scaling License increases processing power to enable additional network channels, Media/WAN streaming channels, AEC channels and Q-SYS NM Series microphone capacity.
  • Integrate up to 256 x 256 Dante network channels with new Software-based Dante license tier for the Core 610.

Q-SYS Reflect

  • Extended API for deeper integration with third-party monitoring tools: All information on the Assets page is available via API along with Audit Log information, which includes information related to adding/removing users and permission levels (allowing for unauthorized use monitoring within their own toolset.)
  • Receive Alerts and Notifications to your messaging tool of choice: Webhook based notifications streamline communications for support staff.  Includes support for Microsoft Teams, Slack, ServiceNow and more.

Other Platform Enhancements

  • Software-based Dante optimized for 1 ms latency: Easier integration into mixed-protocol environments, providing parity with other audio over IP transports. (Note that the Core 6000 CXR or Core 5200 with more than 64 channels of Dante may result in latencies above 1 ms; further optimization is ongoing).

Support for Q-SYS NV-21-HU Network Video Endpoint

Introducing the next evolution for native Q-SYS video distribution.  The NV-21-HU is a software configurable endpoint offering a comprehensive single-cable solution for video distribution, AV bridging, and device charging via USB-C. For a limited time only, the AV Bridging feature license will be included with the purchase of each NV-21-HU (until the release of Q-SYS Designer Software v9.10).

  • Distribute video formats up to 4K60 4:4:4 without compromising quality, bandwidth, and latency
  • Expand functionality with the AV Bridging feature license to integrate Q-SYS camera/audio feeds into the connected collaboration application
  • Easily configure the NV-21-HU to an encoder or decoder via Q-SYS Designer Software and operate in either HDMI or USB-C mode

NV-21-HU Temporary Software Limitations

SPA-Q Series Standalone Mode

When the unexpected occurs to your network and the connection to the Q-SYS Core is lost, ensure your SPA-Q Series network amplifier can still pass audio to a loudspeaker from a connected analog input signal.

Peripheral Mode

Deploy the Core 110f, Core 8 Flex and Core Nano as an I/O peripheral and take advantage of all onboard I/O, including AV bridging, external USB audio device hosting and third-party device control ports. In addition, it supports network redundancy in I/O mode to ensure maximum uptime for connected peripherals.

Q-SYS Reflect

  • Improved Alerts & Notifications: New filters enable support staff to determine which system notifications they receive, delivering a more customized user experience.
  • Store up to 50 MB of Files and/or Notes (per system): Add files such as system diagrams, room layouts, or images to the Reflect Cloud to provide quick access for on-site technicians or staff that need to troubleshoot or assist users with system operation.
  • Support for Single Sign-On Authentication: Ensure Reflect can adhere to your organization's password policies.
  • Add User Access Control to your Presets: Apply username and password to all your connected Q-SYS systems instead of one at a time.

Q-SYS Designer Software v9.9 Coming Soon

As part of our commitment to better transparency around firmware upgrades, we want to give a sneak peek of the soon-to-be-released Q-SYS Designer Software v9.9 update!

Includes:

  • Scaling & Feature Licenses such as the NV-32-H Core Mode Streaming Feature License, Core 610 Scaling License, and the 256 x 256 Software-based Dante License for Core 610
  • Q-SYS Reflect enhancements like Design File Backup & Restore
  • And much more!

New Product Support 

Start incorporating these new Q-SYS Products into your designs:

Peripheral Mode 

  • Deploy the Core 110f, Core 8 Flex and Core Nano as an I/O peripheral and take advantage of all onboard I/O, including AV bridging, external USB audio device hosting and third-party device control ports. In addition, supports network redundancy in I/O mode to ensure maximum uptime for connected peripherals.

Q-SYS Reflect

  • Improved Alerts & Notifications: New filters enable support staff to determine which system notifications they receive, delivering a more customized user experience.
  • Store up to 50 MB of Files and/or Notes (per system): Add files such as system diagrams, room layouts, or images to the Reflect Cloud to provide quick access for on-site technicians or staff that need to troubleshoot or assist users with system operation.
  • Support for Single Sign-On Authentication: Ensures Reflect can adhere to your organization's password policies.
  • Add User Access Control to your Presets: Apply username and password to all your connected Q-SYS systems instead of one at a time.

Q-SYS Control

  • New UCI Control Variables: Create variables within your UCI script to easily alter common parameters when duplicating UCIs across an organization.  This is ideal for replacing common parameters such as Room Name or Location Info without having to recreate on every UCI.
  • Search and Replace: Works with text items like inventory names, schematic pages, blocks, code names and more. This is beneficial when using design templates or duplicating programming in larger designs.

New Product Support 

Start incorporating these new Q-SYS Products into your designs:

Peripheral Mode for Core Nano / Core 8 Flex 

  • Deploy either the Core Nano or Core 8 Flex as an AV bridging device and take advantage of two (2) remote serial ports and external USB audio device hosting.
  • The Core 8 Flex provides added flexibility with eight (8) onboard flex audio I/O channels and GPIO connectivity

Q-SYS Video

  • Improved image quality for the NC-12x80 and NC-20x60 network PTZ cameras – New default settings for Q-SYS NC Series PTZ cameras improve image quality across a variety of lighting settings.
  • NV Series now supports 21:9 aspect ratio – Extends Q-SYS capabilities to manage 21:9 displays for high-impact use cases such as Microsoft Signature Teams Rooms.
  • Freeze your HDMI video on its current frame – Video Freeze is a new control toggle providing the ability to constantly replay current video frame regardless of its source. This enables new use cases such as a presenter using their laptop without affecting the content on screen.

Q-SYS Reflect

 Q-SYS Design backup (Beta feature):

  • Backup – Store up to five Q-SYS Designer file backups with runtime settings per Core, for all Cores connected to Reflect. Q-SYS Designer file is backed up upon deployment of the Core.
  • Export – In this Beta release, you can export design file backups that include the initial settings that were deployed to the Q-SYS Core along with the Designer file. It will not include any settings that were changed after deployment.
  • Restoration (coming in a later Q-SYS Designer Software release) – Reflect will enable restoration of Q-SYS Designer files along with the latest runtime settings directly from the cloud.

Deploy Q-SYS Control and automation on your own PC or server

Introducing Q-SYS vCore + Q-SYS Control feature license

  • Add control and automation to spaces that don’t require dedicated Q-SYS audio or video functionality
  • Enables control and automation for video displays, IP occupancy sensors, video source switching, lighting control and UC platform-specific user control enhancements
  • Integrates Q-SYS Control products, such as TSC Series touchscreens and QIO Series network control expanders (IR, GPIO, Serial) along with the Attero Tech C1 controller
  • Tie disparate room devices to Q-SYS Reflect to monitor your system from a single pane of glass
  • Deploy on your own PC or server device using any of the supported hypervisors.

    Learn more.

New Product Support 

  • Start incorporating these new Q-SYS Products into your designs:

 

Q-SYS Audio

  • New Disable PowerSave control on the CX-Q, CXD-Q, and DPA-Q Amp Output components lets you prevent amplifiers from going into PowerSave mode.

New Products

 

Q-SYS Video

  • Live Video Preview on Q-SYS User Control Interfaces: Display realtime Q-SYS Mediacast streams from Q-SYS cameras on Q-SYS TSC Series Gen 3 touch screens and the Windows-based UCI Viewer application at up to 30 fps. Vast improvement from previous capabilities (1 fps for cameras, no network video endpoint preview support)
  • Adjust TTL Controls for Video Streams in Q-SYS Core Manager: Allows for customization of the ‘Time-to-Live’ value for multicast camera and video endpoint streams.  
  • Improved Image quality for NC Series: New default values for Q-SYS NC Series cameras improve image quality across a variety of lighting settings.
  • Improvements to AV Bridging Auto Privacy

Q-SYS Control

  • New CSS Render Styles: allow for more sophisticated customization of user control interface (UCI) controls. This feature allows for individual styling of each element of more complex controls, such as setting the background color and indicator color of meters based on how a user is interacting with it.
  • New Multi-State Trigger Control Type: allows for more advanced buttons that change their appearance and functionality based on the programmatic state of the control. This allows for more unique states in a single control that go well beyond what a typical trigger or toggle button can offer.
  • Runtime SVG generation: New LUA library enables programmers to draw runtime SVG graphics and display on a Q-SYS touch screen controller. This can enable a number of applications, such as visually monitoring WAV forms from live audio feeds.

Additional Features

  • The Audio Delay Component now allows for entry and display in distance (US or Metric units) and is adjusted for temperature (US or Metric units).
  • Services can now be advertised via mDNS using Lua.
  • Adds support for integrating device control features that utilize Dante GPIO (via DAPI) with LUA.

Important Notice for the Core 110f

For installations utilizing the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f USB device port (Type B) and the PC’s host port (Type A) must be USB 3.0 compatible in order to take advantage of the improved camera streaming and USB video bridging performance. If you choose to use USB 2.0 infrastructure after updating to v9.3.0, bridging performance will be limited to 540p.

Note that this does not affect other Q-SYS bridging devices.

New Products

 

Q-SYS Video

  • Live Video Preview on Q-SYS User Control Interfaces: Display realtime Q-SYS Mediacast streams from Q-SYS cameras on Q-SYS TSC Series Gen 3 touch screens and the Windows-based UCI Viewer application at up to 30 fps. Vast improvement from previous capabilities (1 fps for cameras, no network video endpoint preview support)
  • Adjust TTL Controls for Video Streams in Q-SYS Core Manager: Allows for customization of the ‘Time-to-Live’ value for multicast camera and video endpoint streams.  
  • Improved Image quality for NC Series: New default values for Q-SYS NC Series cameras improve image quality across a variety of lighting settings.
  • Improvements to AV Bridging Auto Privacy

Q-SYS Control

  • New CSS Render Styles: allow for more sophisticated customization of user control interface (UCI) controls. This feature allows for individual styling of each element of more complex controls, such as setting the background color and indicator color of meters based on how a user is interacting with it.
  • New Multi-State Trigger Control Type: allows for more advanced buttons that change their appearance and functionality based on the programmatic state of the control. This allows for more unique states in a single control that go well beyond what a typical trigger or toggle button can offer.
  • Runtime SVG generation: New LUA library enables programmers to draw runtime SVG graphics and display on a Q-SYS touch screen controller. This can enable a number of applications, such as visually monitoring WAV forms from live audio feeds.

Additional Features

  • The Audio Delay Component now allows for entry and display in distance (US or Metric units) and is adjusted for temperature (US or Metric units).
  • Services can now be advertised via mDNS using Lua.
  • Adds support for integrating device control features that utilize Dante GPIO (via DAPI) with LUA.

Important Notice for the Core 110f

For installations utilizing the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f USB device port (Type B) and the PC’s host port (Type A) must be USB 3.0 compatible in order to take advantage of the improved camera streaming and USB video bridging performance. If you choose to use USB 2.0 infrastructure after updating to v9.3.0, bridging performance will be limited to 540p.

Note that this does not affect other Q-SYS bridging devices.

New Products

 

Q-SYS Video

  • Live Video Preview on Q-SYS User Control Interfaces: Display realtime Q-SYS Mediacast streams from Q-SYS cameras on Q-SYS TSC Series Gen 3 touch screens and the Windows-based UCI Viewer application at up to 30 fps. Vast improvement from previous capabilities (1 fps for cameras, no network video endpoint preview support)
  • Adjust TTL Controls for Video Streams in Q-SYS Core Manager: Allows for customization of the ‘Time-to-Live’ value for multicast camera and video endpoint streams.  
  • Improved Image quality for NC Series: New default values for Q-SYS NC Series cameras improve image quality across a variety of lighting settings.
  • Improvements to AV Bridging Auto Privacy

Q-SYS Control

  • New CSS Render Styles: allow for more sophisticated customization of user control interface (UCI) controls. This feature allows for individual styling of each element of more complex controls, such as setting the background color and indicator color of meters based on how a user is interacting with it.
  • New Multi-State Trigger Control Type: allows for more advanced buttons that change their appearance and functionality based on the programmatic state of the control. This allows for more unique states in a single control that go well beyond what a typical trigger or toggle button can offer.
  • Runtime SVG generation: New LUA library enables programmers to draw runtime SVG graphics and display on a Q-SYS touch screen controller. This can enable a number of applications, such as visually monitoring WAV forms from live audio feeds.

Additional Features

  • The Audio Delay Component now allows for entry and display in distance (US or Metric units) and is adjusted for temperature (US or Metric units).
  • Services can now be advertised via mDNS using Lua.
  • Adds support for integrating device control features that utilize Dante GPIO (via DAPI) with LUA.

Important Notice for the Core 110f

For installations utilizing the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f USB device port (Type B) and the PC’s host port (Type A) must be USB 3.0 compatible in order to take advantage of the improved camera streaming and USB video bridging performance. If you choose to use USB 2.0 infrastructure after updating the Q-SYS Designer Software, bridging performance will be limited to 540p.

Note that this does not affect other Q-SYS bridging devices.

Featured Updates

New Products

Q-SYS Video

  • Live Video Preview on Q-SYS User Control Interfaces: Display realtime Q-SYS Mediacast streams from Q-SYS cameras on Q-SYS TSC Series Gen 3 touch screens and the Windows-based UCI Viewer application at up to 30 fps. Vast improvement from previous capabilities (1 fps for cameras, no network video endpoint preview support)
  • Adjust TTL Controls for Video Streams in Q-SYS Core Manager: Allows for customization of the ‘Time-to-Live’ value for multicast camera and video endpoint streams.  
  • Improved Image quality for NC Series: New default values for Q-SYS NC Series cameras improve image quality across a variety of lighting settings.
  • Improvements to AV Bridging Auto Privacy

Q-SYS Control

  • New CSS Render Styles: allow for more sophisticated customization of user control interface (UCI) controls. This feature allows for individual styling of each element of more complex controls, such as setting the background color and indicator color of meters based on how a user is interacting with it.
  • New Multi-State Trigger Control Type: allows for more advanced buttons that change their appearance and functionality based on the programmatic state of the control. This allows for more unique states in a single control that go well beyond what a typical trigger or toggle button can offer.
  • Runtime SVG generation: New LUA library enables programmers to draw runtime SVG graphics and display on a Q-SYS touch screen controller. This can enable a number of applications, such as visually monitoring WAV forms from live audio feeds.

Additional Features

  • The Audio Delay Component now allows for entry and display in distance (US or Metric units) and is adjusted for temperature (US or Metric units).
  • Services can now be advertised via mDNS using Lua.
  • Adds support for integrating device control features that utilize Dante GPIO (via DAPI) with LUA.

Important Notice for the Core 110f

For installations utilizing the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f USB device port (Type B) and the PC’s host port (Type A) must be USB 3.0 compatible in order to take advantage of the improved camera streaming and USB video bridging performance. If you choose to use USB 2.0 infrastructure after updating to v9.3.0, bridging performance will be limited to 540p.

Note that this does not affect other Q-SYS bridging devices.

Featured Updates

New Products

  • Start incorporating the new Q-SYS NC Series conference cameras into your designs.

Improved USB Video Bridging & Camera Streaming

Q-SYS Designer Software v9.3 introduces a simple, interoperable network streaming technology that brings higher quality, low-bandwidth IP streams to Q-SYS.

  • Provides single IP Stream from your Q-SYS camera to the Q-SYS Video Bridging device.
  • Reduced video latency, which in turn reduces potential for audio visual synchronization issues.
  • Q-SYS USB bridges now decode video streams and scale appropriately for the host PC application.
  • Note: This new streaming technology will enable even more upcoming Q-SYS video streaming capabilities. (Stay tuned!)

Q-SYS Control

  • UCI Sharing: Import and export user control interfaces (UCIs) from QDS for simple sharing of UCIs.
  • HID Conferencing Support for Q-SYS I/O-8 Flex: Route HID signals (keyboard, PC media controls, UC platforms) when a remote computer is connected to the I/O-8 Flex.
  • Designer Asset Manager: Filter, Arrange, and Sort the list of available assets to quickly locate what you need.

Q-SYS Reflect / Core Manager

  • Better Asset Tracking: Q-SYS Product Serial number and firmware are now reported for native Q-SYS Products and can be viewed in Asset Viewer (Reflect only).
  • Additional improvements: You can now re-size and re-order columns in Core Manager (Status, Event Log) and Reflect (Alerts & Notifications, Audit Log, Assets, System > Status, System > Event Log).

Q-SYS Audio

Domain-based calling supported on Q-SYS Softphone: Allows for greater flexibility with PBX devices and network configurations.

Expanded Dante Domain compatibility:

  • Software-Based Dante Channel Groups are now shown in Dante Controller when the hosting Q-SYS Core processor is enrolled into a Dante Domain (Requires Dante Domain Manager v1.2.0.13 or later).
  • Software-based Dante can also be enrolled into a Dante Domain using the hosting Q-SYS Core processor’s IP address, which is beneficial when automatic discovery or enrolling by name is not possible.

Important Notice for the Core 110f

For installations utilizing the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f USB device port (Type B) and the PC’s host port (Type A) must be USB 3.0 compatible in order to take advantage of the improved camera streaming and USB video bridging performance. If you choose to use USB 2.0 infrastructure after updating to v9.3.0, bridging performance will be limited to 540p. Note that this does not affect other Q-SYS bridging devices.

 

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software

Featured Updates

New Products

  • Start incorporating the new Q-SYS NC Series conference cameras into your designs.

Improved USB Video Bridging & Camera Streaming

Q-SYS Designer Software v9.3 introduces a simple, interoperable network streaming technology that brings higher quality, low-bandwidth IP streams to Q-SYS.

  • Provides single IP Stream from your Q-SYS camera to the Q-SYS Video Bridging device.
  • Reduced video latency, which in turn reduces potential for audio visual synchronization issues.
  • Q-SYS USB bridges now decode video streams and scale appropriately for the host PC application.
  • Note: This new streaming technology will enable even more upcoming Q-SYS video streaming capabilities. (Stay tuned!)

Q-SYS Control

  • UCI Sharing: Import and export user control interfaces (UCIs) from QDS for simple sharing of UCIs.
  • HID Conferencing Support for Q-SYS I/O-8 Flex: Route HID signals (keyboard, PC media controls, UC platforms) when a remote computer is connected to the I/O-8 Flex.
  • Designer Asset Manager: Filter, Arrange, and Sort the list of available assets to quickly locate what you need.

Q-SYS Reflect / Core Manager

  • Better Asset Tracking: Q-SYS Product Serial number and firmware are now reported for native Q-SYS Products and can be viewed in Asset Viewer (Q-SYS Reflect only).
  • Additional improvements: You can now re-size and re-order columns in Core Manager (Status, Event Log) and Q-SYS Reflect (Alerts & Notifications, Audit Log, Assets, System > Status, System > Event Log).

Q-SYS Audio

  • Domain-based calling supported on Q-SYS Softphone: Allows for greater flexibility with PBX devices and network configurations.
  • Expanded Dante Domain compatibility:
    • Software-Based Dante Channel Groups are now shown in Dante Controller when the hosting Q-SYS Core processor is enrolled into a Dante Domain (Requires Dante Domain Manager v1.2.0.13 or later).
    • Software-based Dante can also be enrolled into a Dante Domain using the hosting Q-SYS Core processor’s IP address, which is beneficial when automatic discovery or enrolling by name is not possible.

Important Notice for the Core 110f

For installations utilizing the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f USB device port (Type B) and the PC’s host port (Type A) must be USB 3.0 compatible in order to take advantage of the improved camera streaming and USB video bridging performance. If you choose to use USB 2.0 infrastructure after updating to v9.3.0, bridging performance will be limited to 540p. Note that this does not affect other Q-SYS bridging devices.

Featured Updates

New Look and Feel

  • Revamped look: Q-SYS Designer Software v9.2.1 offers a fresh new look, including revamped menus along with updated fonts and colors.
  • Themes (Beta): Switch between standard ‘Light’ theme, and new ‘Dark’, which offers a modern look that can be useful for working in low-light conditions. Also includes ‘Auto’ mode, which follows the default Windows Theme behavior on the user’s PC.
  • New Sample Designs location: All sample design files are now available in Asset Manager (no longer come pre-installed) and older sample designs have been updated to work in version 9.2.0 and later.

New Control Capabilities

  • CEC control now supported on NV-32-H (Core Capable): Enables control of HDMI connected devices from a Q-SYS touch screen controller, and allows users to turn on/off connected displays using “One Touch Play” and “System Standby” commands.
  • CSS icon fonts for UCIs: Reference your icon fonts in the same way as custom font. These icons can customize in CSS for color, size, and style.

Reflect/Core Manager Updates

  • Assets Viewer (Reflect only): Consolidates a list of system components across all Sites and Systems within each Organization to allow system administrators to easily view and compare system device attributes across very large systems. Also, allows users to export the list as a .csv file.
  • New Proxy configuration in Core Basic Network Settings: Enables the Core to communicate with the Q-SYS Reflect servers and the QSC Licensing server using a configurable Proxy server, which can be useful and/or necessary for some IT network infrastructure designs.

Software-Based Dante Updates

  • Optimized Multicast Tx Flow Creation: Allows users to assign the actual number of channels to a multicast flow (up to a maximum of 8 per flow), as opposed to the fixed number that was assigned in previous versions of Q-SYS Designer Software. This helps maximize the multicast Tx channel capacity on larger capacity Cores and aligns with how Dante™ Controller creates and manages multicast flows.

REVISED TIMELINE: Important Notice for the Core 110f

A new feature enabling improved camera imaging and USB video bridging performance has been moved to Q-SYS Designer Software v9.3.0. In order to take advantage of these new features using the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f's USB Device Port (Type B) and the PC's USB Host Port (type A) must be USB 3.0 compatible, including the cable, port, and anything in between. If you choose to use USB 2.0 infrastructure after updating to v9.3.0, AV bridging performance will be limited to 540p. Note that this does not affect other Q-SYS bridging devices.

Featured Updates

New Look and Feel

  • Revamped look: Q-SYS Designer Software v9.2.0 offers a fresh new look, including revamped menus along with updated fonts and colors.
  • Themes (Beta): Switch between standard ‘Light’ theme, and new ‘Dark’, which offers a modern look that can be useful for working in low-light conditions. Also includes ‘Auto’ mode, which follows the default Windows Theme behavior on the user’s PC.
  • New Sample Designs location: All sample design files are now available in Asset Manager (no longer come pre-installed) and older sample designs have been updated to work in version 9.2.0 and later.

New Control Capabilities

  • CEC control now supported on NV-32-H (Core Capable): Enables control of HDMI connected devices from a Q-SYS touch screen controller, and allows users to turn on/off connected displays using “One Touch Play” and “System Standby” commands.
  • CSS icon fonts for UCIs: Reference your icon fonts in the same way as custom font. These icons can customize in CSS for color, size, and style.

Reflect/Core Manager Updates

  • Assets Viewer (Reflect only): Consolidates a list of system components across all Sites and Systems within each Organization to allow system administrators to easily view and compare system device attributes across very large systems. Also, allows users to export the list as a .csv file.
  • New Proxy configuration in Core Basic Network Settings: Enables the Core to communicate with the Q-SYS Reflect servers and the QSC Licensing server using a configurable Proxy server, which can be useful and/or necessary for some IT network infrastructure designs.

Software-Based Dante Updates

  • Optimized Multicast Tx Flow Creation: Allows users to assign the actual number of channels to a multicast flow (up to a maximum of 8 per flow), as opposed to the fixed number that was assigned in previous versions of Q-SYS Designer Software. This helps maximize the multicast Tx channel capacity on larger capacity Cores and aligns with how Dante™ Controller creates and manages multicast flows.

REVISED TIMELINE: Important Notice for the Core 110f

A new feature enabling improved camera imaging and USB video bridging performance has been moved to Q-SYS Designer Software v9.3.0. In order to take advantage of these new features using the Core 110f’s on-board AV USB bridge, the cable infrastructure between the Core 110f's USB Device Port (Type B) and the PC's USB Host Port (type A) must be USB 3.0 compatible, including the cable, port, and anything in between. If you choose to use USB 2.0 infrastructure after updating to v9.3.0, AV bridging performance will be limited to 540p. Note that this does not affect other Q-SYS bridging devices.

Featured Updates

Increased security and integrity for Q-SYS

  • Implements cryptographic QSC digital signatures for all subsequent Q-SYS Core OS Platform updates, which protects your system from the installation of illegitimate or potentially unsafe firmware.

Note: Firmware signing is a requirement for cloud-based firmware updates via Q-SYS Reflect. If you plan on future remote updates, your Core processor must first be updated to Q-SYS Designer Software version 9.1.0 or higher.

Control Updates

  • Remap UCI controls (in Beta): Provides a quick and painless way to reassign control IDs for multiple UCI controls from a single dialog box. This tool eliminates the need to remap controls on an individual basis, which is especially useful when duplicating UCIs across an organization.
  • HTML5 UCI Viewer improvements: Including the ability to dynamically change a style via UCI Style Controller.
  • Advanced TSC-G2 touch screen support notice: Q-SYS Designer Software v9.1.2 will be required to support any TSC-G2 touch screen models that ship after August 1, 2021. A notice will be included in the product package for any touch screen that requires this firmware.

Video Updates

  • New AV Stream Router component: Similar to the Q-SYS camera router, this new component simplifies designs with larger quantities of Q-SYS network video endpoints by letting you route multiple AV streams to multiple destinations with a single video matrix.
  • PTZ manual focus for PTZ-IP conference cameras: The Status/Control component for both the Q-SYS PTZ-IP camera and I/O-USB Bridge now accept manual Camera Focus values, which can also be saved in Snapshots or used in conjunction with Control pins.

Audio Updates

Now available for the Q-SYS Core Nano and Core 8 Flex:

  • Multi-track playback feature licenses for simultaneous playback of 32 tracks
  • Media drive upgrade options (128 GB, 256 GB or 512 GB)

New Cinema inventory items

  • QSC is eliminating the need for its Cinema-specific instance of QDS by including all cinema-related inventory items and components in the standard installation. This includes QSC cinema loudspeakers, amplifiers, and streaming I/O devices.

IMPORTANT ADVANCED NOTICE for the Core 110f

  • Starting in the upcoming Q-SYS Designer Software v9.2.0, QSC will introduce new features that improve camera imaging and USB Video Bridging performance and capabilities. In order to take full advantage of these new software features using the Core 110f's onboard AV USB bridge, the cable infrastructure between the Core 110f's USB Device Port (Type B) and the PC's USB Host Port (type A) must be USB 3.0 compatible, including the cable, port, and​ anything in between. If you choose to use USB 2.0 infrastructure after updating to v9.2.0, AV bridging performance will be limited to 540p. Note that this does not affect other Q-SYS bridging devices.

Featured Updates

Increased security and integrity for Q-SYS

  • Implements cryptographic QSC digital signatures for all subsequent Q-SYS Core OS Platform updates, which protects your system from the installation of illegitimate or potentially unsafe firmware.

Note: Firmware signing is a requirement for cloud-based firmware updates via Q-SYS Reflect. If you plan on future remote updates, your Core processor must first be updated to Q-SYS Designer Software version 9.1.0 or higher.

Control Updates

  • Remap UCI controls (in Beta): Provides a quick and painless way to reassign control IDs for multiple UCI controls from a single dialog box. This tool eliminates the need to remap controls on an individual basis, which is especially useful when duplicating UCIs across an organization.
  • HTML5 UCI Viewer improvements: Including the ability to dynamically change a style via UCI Style Controller.

Video Updates

  • New AV Stream Router component: Similar to the Q-SYS camera router, this new component simplifies designs with larger quantities of Q-SYS network video endpoints by letting you route multiple AV streams to multiple destinations with a single video matrix.
  • PTZ manual focus for PTZ-IP conference cameras: The Status/Control component for both the Q-SYS PTZ-IP camera and I/O-USB Bridge now accept manual Camera Focus values, which can also be saved in Snapshots or used in conjunction with Control pins.

Audio Updates

Now available for the Q-SYS Core Nano and Core 8 Flex:

  • Multi-track playback feature licenses for simultaneous playback of 32 tracks
  • Media drive upgrade options (128 GB, 256 GB or 512 GB)

New Cinema inventory items

  • QSC is eliminating the need for its Cinema-specific instance of QDS by including all cinema-related inventory items and components in the standard installation. This includes QSC cinema loudspeakers, amplifiers, and streaming I/O devices.

IMPORTANT ADVANCED NOTICE for the Core 110f

  • Starting in the upcoming Q-SYS Designer Software v9.2.0, QSC will introduce new features that improve camera imaging and USB Video Bridging performance and capabilities. In order to take full advantage of these new software features using the Core 110f's onboard AV USB bridge, the cable infrastructure between the Core 110f's USB Device Port (Type B) and the PC's USB Host Port (type A) must be USB 3.0 compatible, including the cable, port, and​ anything in between. If you choose to use USB 2.0 infrastructure after updating to v9.2.0, AV bridging performance will be limited to 540p. Note that this does not affect other Q-SYS bridging devices.

Featured Updates

New Inventory Items

  • Add the Core Nano, Core 8 Flex, NV-32-H (Core Capable) and AD-S5T to your Q-SYS design

Q-SYS Reflect

Enables new Professional Tier features including:

  • Remote UCI Helpdesk: See and interact with your remote system's user control interface from a simple web browser.
  • Remote system design update: Update design and deploy at anytime from anywhere, without complicated setup.

Start Free Trial

Enhanced Microsoft Teams Room Experience

  • New Teams-specific components: integrate Q-SYS with Microsoft Teams Room compute PCs and control consoles
  • Pre-configured Q-SYS Designer Software file: provides the certified DSP signal flow and settings
  • Room Optimization UCI: assists users with setting up the audio in their room
  • Microsoft Teams Visual Style: for Teams Room console

QSC + Microsoft Teams Room

Software-based Dante

  • Now supported on: Core 8 Flex, Core Nano, NV-32-H (Core Capable), Core 510i, Core 5200
  • Q-SYS Designer now allows multiple Software-based Dante Tx/Rx components in a single design

Media File Management APIs

  • Provides more modern, secure methods of managing manage audio files and playlists on Cores running Q-SYS v9.0.0 and higher (available as a separate download.)

Q-SYS Control Updates

  • CSS support for HTML5-based web UCIs, including custom font support: allows you to easily repeat UCI look & feel on more devices.

Additional Updates

  • USB HID routing over IP: now supported on the I/O-USB Bridge, Core Nano and Core 8 Flex
  • Video Mute control and improved Idle/Sleep mode: for Generic HDMI display component
  • Q-SYS Peripheral Manager: lets you configure connected Q-SYS peripherals from a web browser
  • Sign-in for Q-SYS Reflect: allows you to push new designs to remote Cores
  • Improved drag and drop UI in Reflect/Core Manager: for audio files and playlist management
  • Download audio files from a Core

Featured Updates

New Inventory Items

  • Add the Core Nano, Core 8 Flex, NV-32-H (Core Capable) and AD-S5T to your Q-SYS design

Q-SYS Reflect

Enables new Professional Tier features including:

  • Remote UCI Helpdesk: See and interact with your remote system's user control interface from a simple web browser.
  • Remote system design update: Update design and deploy at anytime from anywhere, without complicated setup.

Start Free Trial

Enhanced Microsoft Teams Room Experience

  • New Teams-specific components: integrate Q-SYS with Microsoft Teams Room compute PCs and control consoles
  • Pre-configured Q-SYS Designer Software file: provides the certified DSP signal flow and settings
  • Room Optimization UCI: assists users with setting up the audio in their room
  • Microsoft Teams Visual Style: for Teams Room console

QSC + Microsoft Teams Room

Software-based Dante

  • Now supported on: Core 8 Flex, Core Nano, NV-32-H (Core Capable), Core 510i, Core 5200
  • Q-SYS Designer now allows multiple Software-based Dante Tx/Rx components in a single design

Media File Management APIs

  • Provides more modern, secure methods of managing manage audio files and playlists on Cores running Q-SYS v9.0.0 and higher (available as a separate download.)

Q-SYS Control Updates

  • CSS support for HTML5-based web UCIs, including custom font support: allows you to easily repeat UCI look & feel on more devices.

Additional Updates

  • USB HID routing over IP: now supported on the I/O-USB Bridge, Core Nano and Core 8 Flex
  • Video Mute control and improved Idle/Sleep mode: for Generic HDMI display component
  • Q-SYS Peripheral Manager: lets you configure connected Q-SYS peripherals from a web browser
  • Sign-in for Q-SYS Reflect: allows you to push new designs to remote Cores
  • Improved drag and drop UI in Reflect/Core Manager: for audio files and playlist management
  • Download audio files from a Core

Version 9 LTS (Long Term Support)

Q-SYS Designer Software v9.4.8 LTS (long-term support)

Released July 12, 2024

The long-term support version provides critical bug fixes and security updates, plus compatibility with minor revisions of supported hardware, while maintaining the feature-set of Q-SYS Designer Software v9.4. This version will be supported for 24 months from the date of release or until the promotion of a new release to LTS status.

Q-SYS Designer Software v9.4.7 LTS (long-term support)

Released May 29, 2024

The long-term support version provides critical bug fixes and security updates, plus compatibility with minor revisions of supported hardware, while maintaining the feature-set of Q-SYS Designer Software v9.4. This version will be supported for 24 months from the date of release or until the promotion of a new release to LTS status.

Q-SYS Designer Software v9.4.6 LTS (long-term support)

Released December 1, 2023

The long-term support version provides critical bug fixes and security updates, plus compatibility with minor revisions of supported hardware, while maintaining the feature-set of Q-SYS Designer Software v9.4. This version will be supported for 24 months from the date of release or until the promotion of a new release to LTS status.

End of life – no longer supported

Q-SYS Online Help

The Q-SYS online help file is the most complete and latest help file for Q-SYS Designer Software and associated hardware and peripherals.  You can access this help file from within Q-SYS Designer Software.  The Q-SYS online help file is usually updated more frequently than the help file built into Q-SYS Designer Software.  

Access the Q-SYS Online Help File