Q-SYS
Q-SYS Remote Support
Having problems with your QSC network audio system or software issues, and would you like some live remote assistance?
Download the QSC Remote Support Portal
We use a really nifty support tool by an outfit called TeamViewer. It is very secure and simple to use. Just click the button above to download the QSC Support Portal. Choose “Run” when asked, choosing the default answers if in doubt. It will run a small applet on your computer, and provide you a unique, secure, 9-digit ID and 4-character alphanumeric password. Call us, and provide us the ID number and password – BAM! We’re connected to you and helping, just as if we were sitting at your computer with you!
(Requires a high-speed internet connection to your computer)
QSC offers enhanced customer support with a dedicated team of specialists worldwide that we call the Application Engineering Team (AET). Our team is here to assist with the selection and implementation of QSC products into your venue.
The Application Engineering Team (AET) members have specialized experience and extensive knowledge in network audio, digital signal processing, power amplification, and loudspeakers. We offer a comprehensive suite of services including EASE 2D/3D speaker modeling, Q-SYS design and programming, as well as Q-SYS design validation.
Please click below and let us assist you today.
Design Services for Dealers Design Services for Non-Dealers
*For a Basic or Advanced System Recommendation, please be prepared to accompany this form with the necessary data to fulfill desired service request.
*For Q-SYS programming there will be a fee based upon the design parameters and complexity.
The Q-SYS online help file is the most complete and latest help file for Q-SYS Designer Software and associated hardware and peripherals. You can access this help file from within Q-SYS Designer Software. The Q-SYS online help file is usually updated more frequently than the help file built into Q-SYS Designer Software.
