Return Merchandise Authorization (RMA)
Once you agree with the QSC Terms of Service please scroll to the bottom of this page to fill out the form.
This Return Merchandise Authorization (RMA) form is for QSC products shipped from within the United States. If you are located outside the U.S., please contact your local distributor for service.
This form is intended for factory service only.
You can save time and money by bringing your unit to a local authorized QSC service center. They can perform warranty service and have access to the same parts used at the factory. Please use the Service Center Locator.
Please fill out the online RMA form below as completely as possible. You will receive an RMA when you click "Submit" for each item you entered.
All information you supply will be used in accordance with our Privacy Policy.
QSC can no longer service these products:
Amplifiers | |
A-Series | (All) |
Legacy CX Series | (CX4, CX4T, CX6, CX6T, CX12, CX12T) |
EX Series | (EX800, EX1250, EX1600, EX2500, EX4000) |
MX and Mxa Series | (MX700, MX1000A, MX1500, MX1500A, MX2000, MX2000A, MX3000A |
PowerLight Series | (PL1.0, PL1.0HV, PL1.4, PL1.5X, PL1.6HVX, PL1.8, PL2.0HV, PL2.4MB, PL3.4, PL3.8X, PL4.0, PL6.0, PL6.0II, PL9.0) |
PowerLight2 Series | (PL218, PL224, PL230, PL236, PL325, including "A" models) |
USA Series | (USA370, USA400, USA850, USA900, USA1300, USA1310) |
Series One | (1080, 1100, 1200, 1400, 1700) |
Series Two | (MPS2300, A2150, A2300) |
Series Three | (3200, 3350, 3500, 3800) |
Sonetic Series | (SA185, SA425, SA650) |
RMX Series | (RMX850, RMX1450, RMX1850HD, RMX2450, RMX4050HD, RMX5050) |
CMX Series | (120V - CMX300V, CMX500V, CMX800V, CMX2000V) (230V - CMX300V, CMX500V, CMX800V, CMX2000V) |
PLX Series | (PLX1202, PLX1602, PLX24002,PLX3002, PLX3402, PLX1104, PLX1804) |
Processors | |
CM16 Series | (CM16, CM16a) |
BASIS Series | (BASIS 904zz, BASIS 922az, BASIS 922uz, BASIS 914lz, BASIS 722az, BASIS 902zz, BASIS 922dz) |
IRH Series | (280i, 281i) |
USL Series | (DAX-602, MMP-10, CMS2200) |
IRC Series | (IRC-28, IRC-28C, IRC-28C-N) |
RAVE Series | (RAVE 161s, RAVE 80s, RAVE 81s, RAVE 88s, RAVE 160s, RAVE 160s-24, RAVE 161s-24, RAVE 188s, RAVE 188s-24, RAVE 520uz, RAVE 522aa, RAVE 522ua) |
Cores Series | (CORE 1000, CORE 1000 TYPE 2, CORE 3000, CORE 3000 TYPE 2, CORE 4000, CORE 4000 TYPE2) |
TSC Series | (TSC-8,TSC-8-BX ) |
NAC Series | (NAC-100) |
DSP Series | (DSP-3, DSP-4, DSP-30, DSP-322ua) |
DCM Series | (DCM-1, DCM-2, DCM-3, DCM-10, DCM-30) |
DCP Series | (DCP-300 Legacy) |
I/O Frame Series | (I/O FRAME Type I, I/O FRAME 8s CTO) |
PS Series | (PS-400G, PS-400H, PS-410H, PS-800G, PS-800H) |
SC Series | (SC-28) |
USL Series Processors | (PCA-100) |
Loudspeakers | |
HPR Series | (HPR122i, HPR153i, HPR181i, HPR152F, HPR153F, HPR151W, HPR181W) |
ILA Series | (WL115sw) |
ISIS Series | (102M, 102WDD, 122M, 152M, I-215PCM, I-82H, I-282H) |
MD Series | (All Powered and Passive MD speakers) |
Weatherized WideLine Series | (WL2102-WX, WL3082-WX) |
CSM Series | (CSM10, CSM12, CSM15) |
AD-C Series | (AD-C42T, AD-Ci52T, AD-Ci52ST) |
AD-S Series | (AD-S52, AD-S52T) |
NOTE: QSC does not service any products 25 years or older.
QSC will support Limited Service for these products:
Amplifiers | |
PowerLight Series | (PL340) |
Processors | |
DCM Series | (DCM-10D) |
Cores Series | (CORE 250i, CORE 250i CTO, CORE 1100, CORE 3100, CORE 500i) |
I/O Frame Series | (I/O FRAME 8s) |
TSC Series | (TSC-3, TSC-47w-G2, TSC -7W, TSC-7T) |
Please note: Authorized QSC Service Centers may still be able to repair discontinued amplifiers, please verify with them.
Service/Repair Warranty
QSC provides a 90-day service/repair warranty on all current / non-discontinued products, and a 30-day service/repair warranty is offered on all discontinued products.
Please fill out the online RMA form below as completely as possible. You will receive an RMA when you click "Submit" for each item you entered.
All information you supply will be used in accordance with our Privacy Policy.
Attention: Due to an unexpected high repair volume in the factory, please consider using a local service center for a faster turn-around. Click here to find an authorized service center.
Due to global part constraints repair times may take longer than normal.
QSC Terms of Service
To continue to the RMA form, you must agree to the QSC Terms of Service below. Scroll to the bottom and click to agree.
Effective January 1, 2018:
The QSC terms of service listed below applies to service repair work performed by QSC in the United States. QSC’s full warranty statement can be found at www.qsc.com/support/warranty-statement/. By choosing QSC for equipment repair, the customer agrees to the following terms: