Q-SYS Designer Software:  Support Policy

Q-SYS strives to bring new software solutions and features updates to better service our customers. To maximize business performance, you are encouraged to transition your systems to either the latest Q-SYS Designer Software release or the latest long-term support release.

Q-SYS will provide technical support on the most recent prior release of Q-SYS Designer Software (annotated as “End of Life – Supported”) for a period up to twelve (12) months. During this support period, Q-SYS will deliver a commercially reasonable effort to assist our customers experiencing problems with a system. After the twelve (12) months period, the prior software version will no longer be supported by Q-SYS.

Q-SYS Designer Software v9.4.5 LTS (long-term support)

Released March 29, 2023

The long-term support version provides critical bug fixes and security updates, plus compatibility with minor revisions of supported hardware, while maintaining the feature-set of Q-SYS Designer Software v9.4. This version will be supported for 24 months from the date of release or until the promotion of a new release to LTS status.

Q-SYS Designer Software v9.4.4 LTS (long-term support)

Released December 19, 2022

The long-term support version provides critical bug fixes and security updates, plus compatibility with minor revisions of supported hardware, while maintaining the feature-set of Q-SYS Designer Software v9.4. This version will be supported for 24 months from the date of release or until the promotion of a new release to LTS status.

Q-SYS Designer Software v9.4.3 LTS (long-term support)

Released September 28, 2022

The long-term support version provides critical bug fixes and security updates, plus compatibility with minor revisions of supported hardware, while maintaining the feature-set of Q-SYS Designer Software v9.4. This version will be supported for 24 months from the date of release or until the promotion of a new release to LTS status.